How to defend your rights in the face of "problem" furniture

Disqualified furniture pollutant emissions are second only to decoration pollution, becoming the killer of indoor air, posing a great threat to people's health. In the face of such a serious problem, what should consumers do after they purchase furniture or find unqualified products after purchase?

Look at the manufacturer

That is, when purchasing, you must look up the manufacturer's name, place of production, production license, and never buy three unfurnished products;

Look at the certificate

Check whether the raw materials and finished products of the manufacturer's furniture are in compliance with the national environmental protection certification;

Signing a contract

If you purchase furniture, it is recommended that the consumer sign a sales contract with the merchant, and clearly write the quality and environmental protection indicators into the contract;

Find a basis

If there is serious quality problem of furniture or the pollutants exceed the standard or have serious odor during use, the authoritative testing agency may be entrusted to conduct air quality testing, and the testing basis shall be used as the basis for claiming against the manufacturer or the seller. If the manufacturer refuses to return, exchange or compensate, you can report it to the industry and commerce, quality supervision and other departments. Complaints and reports can still not be resolved, and lawyers can be entrusted to sue sellers and manufacturers.

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